Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Thank you so much for contacting us! Please fill in the fields below as best as you can, and we'll get back to you as soon as we can
Gateway
Create New Gateway Team
Required fields are marked with an asterisk*
{"xsrfToken":"d3180445a05debf292448ab5b2f2855e1c386ff9_lout","branding":{"id":"7","key":"dc","name":"Technology Support Centre","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/575c8bfa-296a-45d8-998d-64e1c38fb9f7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OGUwNjI5OC1jNGU0LTQxZGMtOGNlMy01M2JiNDcwMDUzYWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU3NWM4YmZhLTI5NmEtNDVkOC05OThkLTY0ZTFjMzhmYjlmNyI6WyJyZWFkIl19LCJleHAiOjE3ODY4NzY3MTgsIm5iZiI6MTc4Njg3NjExOH0.bh579IZemcSnCJBi0GHAIiOzZyn_awpZOjXLGiqzTI8&client=98e06298-c4e4-41dc-8ce3-53bb470053aa&mode=fit","logoId":"575c8bfa-296a-45d8-998d-64e1c38fb9f7","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Health Data Research Support","sharedPortalName":"HDR UK Support Search Centre ","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the Health Data Research Support","sharedPortalName":"HDR UK Support Search Centre ","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#475da7","helpCenterTitleColor":"#f8f9fc","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OGUwNjI5OC1jNGU0LTQxZGMtOGNlMy01M2JiNDcwMDUzYWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODY4NzY3MTgsIm5iZiI6MTc4Njg3NjExOH0.ZPq0bbQ4VK0-tWDEiEKAZY8urUzOkYxkMeCQrxJnPBc&client=98e06298-c4e4-41dc-8ce3-53bb470053aa&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#475da7","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"7","key":"dc","projectId":10044,"serviceDeskId":7,"name":"Technology Support Centre","description":"<p>Thank you so much for contacting us! Please fill in the fields below as best as you can, and we'll get back to you as soon as we can</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"243","name":"Cohort Discovery Enquiry","descriptionHtml":"","callToAction":"Cohort Discovery Enquiry","introHtml":"","icon":10883,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10883","groups":[14],"key":""},{"id":"44","name":"Cohort Discovery Support","descriptionHtml":"","callToAction":"Cohort Discovery Support","introHtml":"<p>Need support with Cohort Discovery?</p>","icon":10643,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10643","groups":[14],"key":""},{"id":"321","name":"Create New Gateway Team","descriptionHtml":"","callToAction":"Create New Gateway Team","introHtml":"","icon":10499,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[82],"key":""},{"id":"78","name":"Gateway Enquiry","descriptionHtml":"<p>If you are submitting the feedback anonymously add - gateway@hdruk.ac.uk to the 'Email confirmation to'/'Raise request on behalf of' field.</p>","callToAction":"Gateway Enquiry","introHtml":"","icon":10883,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10883","groups":[82],"key":""},{"id":"177","name":"Safe People Registry Enquiry","descriptionHtml":"<p>If you are submitting the feedback anonymously add - gateway@hdruk.ac.uk to the 'Email confirmation to'/'Raise request on behalf of' field.</p>","callToAction":"Safe People Registry Enquiry","introHtml":"<p>Is our site not working the way it should? Can we do better? Enquire here!</p>","icon":10915,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10915","groups":[83],"key":""},{"id":"355","name":"Safe People Registry Org Reviews","descriptionHtml":"","callToAction":"Safe People Registry Org Reviews","introHtml":"","icon":10915,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10915","groups":[83],"key":""},{"id":"119","name":"Safe People Registry Roadmap Feedback","descriptionHtml":"","callToAction":"Safe People Registry Roadmap Feedback","introHtml":"<p>Do you have feedback related to the Safe People Registry Roadmap?</p>","icon":10915,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10915","groups":[83],"key":""},{"id":"33","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10620,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10620","groups":[],"key":""}],"reqGroups":[{"id":82,"name":"Gateway"},{"id":83,"name":"Safe People Registry"},{"id":14,"name":"Cohort Discovery"}],"orderMapping":{"14":[243,44],"82":[78,321],"15":[42,43],"12":[42],"11":[41,34,29,42,43],"83":[355,177,119],"13":[34],"8":[29,34]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5e992e64-68aa-3e5e-8cc3-8417960c6625","appLinkName":"System Confluence","appLinkUrl":"https://hdruk.atlassian.net/wiki","spaceKey":"DC","spaceName":"DamonC","spaceUrl":"https://hdruk.atlassian.net/wiki/spaces/DC","isServer":false},"labels":[],"projectKey":"FBL","serviceDeskId":7,"kbLinkDomainURLs":["https://hdruk.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FBL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OGUwNjI5OC1jNGU0LTQxZGMtOGNlMy01M2JiNDcwMDUzYWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE0MTU2MTI4ODkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4Njg3NzMxOCwibmJmIjoxNzg2ODc2MTE4LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.2gfyrkZWVb5n5_llRL0jZjO5A0UghmFnivFmkuvgKdA","targetCollection":"upload-user-collection--1415612889","endpointUrl":"https://api.media.atlassian.com","clientId":"98e06298-c4e4-41dc-8ce3-53bb470053aa","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"366b60ce-bf50-4f4c-9df4-2016a5337356","name":"Gateway","description":"Find More information about Health Data Research's Gateway Product","categoryUrl":"https://hdruk.atlassian.net/servicedesk/customer/portal/7/topic/366b60ce-bf50-4f4c-9df4-2016a5337356","createdAt":"1755515040557"},{"id":"814a0b9d-299c-44d2-9c91-f4e5e2704569","name":"Safe People Registry","description":"Find out more about Health Data Researches Safe People Registry Project","categoryUrl":"https://hdruk.atlassian.net/servicedesk/customer/portal/7/topic/814a0b9d-299c-44d2-9c91-f4e5e2704569","lastUpdated":"1755515107862","createdAt":"1755515093426"}]}},"reqCreate":{"id":321,"projectId":10044,"issueType":{"id":"10110","name":"Support"},"form":{"name":"Create New Gateway Team","descriptionHtml":"","callToAction":"Create New Gateway Team","intro":"","instructions":"","icon":10499,"iconUrl":"https://hdruk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11641","fieldConfigId":"12107","label":"Requested Team Name","description":"The name under which your organisation will appear on the Gateway when associated with entities - exclude acronyms where possible.","descriptionHtml":"<p>The name under which your organisation will appear on the Gateway when associated with entities - exclude acronyms where possible.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Request for creating a team on the Gateway"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11642","fieldConfigId":"12108","label":"Registered HDR Gateway Email","description":"Please create this by signing in at the top right hand corner of the Gateway Home page if you haven't already done so","descriptionHtml":"<p>Please create this by signing in at the top right hand corner of the Gateway Home page if you haven't already done so</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_11643","fieldConfigId":"12109","label":"Team Introduction","description":"This is the description that will appear on the Gateway describing your team.","descriptionHtml":"<p>This is the description that will appear on the Gateway describing your team.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_11644","fieldConfigId":"12110","label":"Team URL","description":"The URL for your services or, if not available, to your organisation's website.","descriptionHtml":"<p>The URL for your services or, if not available, to your organisation's website.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_11646","fieldConfigId":"12112","label":"Data Access Request URL","description":"The URL for the landing page on your resource that gives instructions of data access requests or access to your services.","descriptionHtml":"<p>The URL for the landing page on your resource that gives instructions of data access requests or access to your services.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Add Team Logo","description":"Please provide a .png file with a 2:1 ratio of width height","descriptionHtml":"<p>Please provide a .png file with a 2:1 ratio of width height</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/321","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/321","calendarParams":{"firstDay":1,"date":"2026-08-16T11:28:38+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5e992e64-68aa-3e5e-8cc3-8417960c6625","appLinkName":"System Confluence","appLinkUrl":"https://hdruk.atlassian.net/wiki","spaceKey":"DC","spaceName":"DamonC","spaceUrl":"https://hdruk.atlassian.net/wiki/spaces/DC","isServer":false},"labels":[],"projectKey":"FBL","serviceDeskId":7,"kbLinkDomainURLs":["https://hdruk.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OGUwNjI5OC1jNGU0LTQxZGMtOGNlMy01M2JiNDcwMDUzYWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE0MTU2MTI4ODkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4Njg3NzMxOCwibmJmIjoxNzg2ODc2MTE4LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.2gfyrkZWVb5n5_llRL0jZjO5A0UghmFnivFmkuvgKdA","targetCollection":"upload-user-collection--1415612889","endpointUrl":"https://api.media.atlassian.com","clientId":"98e06298-c4e4-41dc-8ce3-53bb470053aa","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"appName\":\"\",\n \"connectToForgeMigration\": {\n \"defined\": false,\n \"willMigrateToForgeBeforeEOS\": \"UNDECIDED\",\n \"migrationGuideUrl\": \"\"\n },\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/7?xdm_e=https%3A%2F%2Fhdruk.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI3ZWQ1MzFkYTFhODA3ZGY5M2M3ZDMxYTdiY2FjYjU2ZDU0ZjUxMzRlZWE2YzIxNDJjOTQwMDlkZTE1OGNmZWMxIiwiaXNzIjoiMTA4YjJiNWMtZDZjOS0zYTk2LTg5OWMtOTY1NjZjMWRkZGQ5IiwiY29udGV4dCI6e30sImV4cCI6MTc4Njg3NzAxOCwiaWF0IjoxNzg2ODc2MTE4fQ.WFPaK0eDHrh-kGI0gbMGr5TS5diELcHc5NaduKP5o3E\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjEwOGIyYjVjLWQ2YzktM2E5Ni04OTljLTk2NTY2YzFkZGRkOSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2hkcnVrLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2hkcnVrLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkZCTCIsImlkIjoiMTAwNDQifX19LCJleHAiOjE3ODY4NzcwMTgsImlhdCI6MTc4Njg3NjExOH0.b0SlH4wj4aOQLNdkgLKCtcLGmBAzmCCT0pTOZsZNIrQ\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://hdruk.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://hdruk.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FBL\\\",\\\"id\\\":\\\"10044\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FBL\\\",\\\"project.id\\\":\\\"10044\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\",\\\"servicedesk.requestTypeId\\\":\\\"321\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://hdruk.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}